Persónuverndarstefna

RVKCORE rekur þessa vefverslun og vefsíðu, þar með talið allar tengdar upplýsingar, efni, eiginleika, verkfæri, vörur og þjónustu, með það að markmiði að veita þér, viðskiptavininum, sérvalda verslunarupplifun ("Þjónustan"). RVKCORE er knúið áfram af Shopify, sem gerir okkur kleift að veita þér Þjónustuna. Þessi persónuverndarstefna lýsir því hvernig við söfnum, notum og miðlum persónulegum upplýsingum þínum þegar þú heimsækir, notar eða framkvæmir kaup eða önnur viðskipti í gegnum Þjónustuna eða hefur aðra samskipti við okkur. Ef misræmi er milli þjónustuskilmála okkar og þessarar persónuverndarstefnu, þá hefur þessi persónuverndarstefna forgang að því er varðar söfnun, vinnslu og miðlun persónulegra upplýsinga.

Vinsamlega lestu þessa persónuverndarstefnu vandlega. Með því að nota eða hafa aðgang að Þjónustunni, staðfestir þú að þú hafir lesið þessa stefnu og skiljir hvernig við söfnum, notum og miðlum upplýsingum þínum eins og lýst er hér.

Persónulegar upplýsingar sem við söfnum eða vinnum með

Þegar við notum hugtakið "persónulegar upplýsingar" er átt við upplýsingar sem auðkenna eða má með sanngjörnum hætti tengja við þig eða annan einstakling. Persónulegar upplýsingar fela ekki í sér upplýsingar sem eru safnaðar nafnlaust eða hafa verið gerðar ópersónulegar þannig að ekki sé hægt að rekja þær til þín. Við gætum safnað eða unnið með eftirfarandi flokka persónuupplýsinga, þar með talið ályktanir sem dregnar eru af þessum upplýsingum, allt eftir því hvernig þú hefur samskipti við Þjónustuna, hvar þú býrð og eins og lög leyfa eða krefjast:

  • Tengiliðaupplýsingar, þar á meðal nafn, heimilisfang, reiknings- og póstfang, símanúmer og netfang.
  • Fjárhagsupplýsingar, þar með talið upplýsingar um kreditkort, debetkort og bankareikninga, greiðsluupplýsingar, upplýsingar um viðskipti, greiðslumáta, greiðslustaðfestingar og önnur greiðslugögn.
  • Reikningsupplýsingar, þar á meðal notandanafn, lykilorð, öryggisspurningar, stillingar og óskir.
  • Viðskiptaupplýsingar, þar með talið vörur sem þú skoðar, setur í körfu, bætir á óskalista, kaupir, skilar, skiptir eða afpantar, sem og fyrri viðskipti þín.
  • Samskipti við okkur, þar með talið upplýsingar sem þú lætur okkur í té þegar þú hefur samskipti við okkur, til dæmis í fyrirspurn til þjónustuver.
  • Tækjaupplýsingar, þar með talið upplýsingar um tækið þitt, vafra eða netengtæki, IP-tölu og önnur einstök auðkenni.
  • Upplýsingar um notkun, þar með talið hvernig og hvenær þú hefur samskipti við eða ferðast um Þjónustuna.
  • Uppruni persónuupplýsinga

Við gætum safnað persónuupplýsingum frá eftirfarandi aðilum:

  • Beint frá þér, til dæmis þegar þú stofnar reikning, notar Þjónustuna, hefur samband við okkur eða veitir okkur upplýsingar.
  • Sjálfkrafa í gegnum Þjónustuna, til dæmis frá tækinu þínu þegar þú notar vörur okkar eða heimsækir vefinn, með kökum og sambærilegri tækni.
  • Frá þjónustuveitendum sem við nýtum okkur til að veita ákveðna tækni og sem safna eða vinna með persónuupplýsingar fyrir okkar hönd.
  • Frá samstarfsaðilum okkar eða öðrum þriðju aðilum.

Hvernig við notum persónuupplýsingar þínar

Þegar þú hefur samskipti við okkur eða notar Þjónustuna gæti það leitt til notkunar á persónuupplýsingum þínum í eftirfarandi tilgangi:

Veita, sérsníða og bæta Þjónustuna: Við notum upplýsingarnar til að framkvæma samning við þig, vinna úr greiðslum, klára pöntun, muna stillingar og óskir, senda tilkynningar tengdar reikningnum þínum, afgreiða kaup, skil eða skipt, viðhalda eða stjórna reikningnum þínum, skipuleggja sendingar og veita sérsniðna verslunarupplifun, þar með talið vöruábendingar byggðar á fyrri viðskiptum þínum.

Markaðssetning og auglýsingar: Við notum upplýsingar þínar í kynningartilgangi, til dæmis til að senda þér auglýsingar, póst eða SMS með tilboðum, eða til að birta auglýsingar á öðrum vefum sem endurspegla það sem þú hefur skoðað eða keypt hjá okkur.

Öryggi og svikavarnir: Við vinnum upplýsingar til að sannreyna auðkenni þitt, tryggja örugga greiðsluupplifun, greina og bregðast við svikum, ólöglegu eða skaðlegu atferli og verja öryggi þjónustunnar. Ef þú stofnar reikning berð þú ábyrgð á að halda innskráningarupplýsingum leyndum.

Samskipti við þig: Við notum upplýsingarnar til að svara fyrirspurnum, veita þjónustu og viðhalda viðskiptasambandi við þig.

Lagalegar ástæður: Við vinnum upplýsingarnar til að fylgja lögum, bregðast við lögformlegum beiðnum (t.d. frá yfirvöldum), taka þátt í réttarfarslegum málsmeðferðum, eða framfylgja skilmálum og verja réttindi okkar.

Hvernig við miðlum persónuupplýsingum

Við gætum miðlað upplýsingum þínum við eftirfarandi aðstæður:

  • Með Shopify, birgjum og þjónustuveitendum sem framkvæma þjónustu fyrir okkar hönd (t.d. upplýsingatækni, greiðsluvinnsla, gagnagreiningar, þjónustuver, skýjageymsla, afgreiðsla og sendingar).
  • Með markaðs- og viðskiptasamstarfsaðilum sem veita markaðsþjónustu og auglýsa til þín. Shopify getur t.d. notað gögn þín til að aðlaga auglýsingar í samstarfi við aðra aðila.
  • Þegar þú samþykkir miðlun, biður um hana eða beinir henni, t.d. þegar þú notar samfélagsmiðla eða skráir þig í gegnum utanaðkomandi kerfi.
  • Innan fyrirtækjahópsins okkar eða með tengdum félögum.
  • Í tengslum við viðskiptasamruna, gjaldþrot, lagaskyldur (t.d. húsleitarheimildir), til að framfylgja þjónustuskilmálum eða verja réttindi okkar og notenda.

Samband við Shopify

Þjónustan er hýst af Shopify, sem safnar og vinnur með upplýsingar um notkun þína á þjónustunni til að veita og bæta þjónustuna. Upplýsingarnar eru sendar til Shopify og þriðju aðila sem kunna að vera staðsettir í öðrum löndum en þar sem þú býrð. Shopify notar einnig aukna virkni sem byggist á samskiptum þínum við þessa og aðrar verslanir. Í þessum tilvikum er Shopify ábyrgðaraðili upplýsinganna og ber ábyrgð á að svara beiðnum þínum um að nýta þér réttindi þín.

Skoðaðu persónuverndarstefnu Shopify: Shopify Consumer Privacy Policy

Vefsíður og tenglar þriðju aðila

Þjónustan gæti innihaldið tengla í vefsvæði eða stafræn kerfi í eigu þriðju aðila. Ef þú fylgir þeim tenglum mælum við með að þú skoðir viðkomandi persónuverndar- og öryggisstefnu. Við berum ekki ábyrgð á öryggi, efni eða trúverðugleika slíkra vefja.

Gögn barna

Þjónustan er ekki ætluð börnum og við söfnum ekki viljandi upplýsingum um börn yngri en lögaldur í þínu lögsagnarumdæmi. Ef þú ert forráðamaður barns sem hefur látið okkur í té upplýsingar geturðu óskað eftir að þær verði eyddar.

Samkvæmt gildandi lögum deilum við ekki og seljum ekki meðvitað persónuupplýsingar barna undir 16 ára aldri.

Öryggi og varðveisla gagna

Engar öryggisráðstafanir eru fullkomnar og við getum ekki ábyrgst fullkomið öryggi gagna. Við mælum gegn því að þú sendir viðkvæmar upplýsingar með óöruggum miðlum.

Geymslutími gagna fer eftir því hvort við þurfum gögnin til að viðhalda reikningi, veita þjónustu, uppfylla lagaskyldur, leysa deilumál eða framfylgja skilmálum.

Réttindi og valkostir þínir

Þú gætir átt eftirfarandi réttindi, allt eftir búsetu og lögum:

  • Réttur til aðgangs / vitneskju um hvaða gögn við höfum um þig
  • Réttur til að biðja um eyðingu gagna
  • Réttur til leiðréttingar á röngum gögnum
  • Réttur til að fá afrit eða flytja gögn (gagnabærni)
  • Réttur til að mótmæla eða takmarka vinnslu
  • Réttur til að afturkalla samþykki
  • Stjórna markaðssamskiptum (t.d. afþakka tölvupóst)

Ef þú býrð í Bretlandi eða EES getur þú einnig:

  • Mótmælt vinnslu í ákveðnum tilgangi
  • Afturkallað samþykki fyrir vinnslu

Þú getur nýtt þessi réttindi í gegnum þjónustuna eða haft samband við okkur. Shopify ber einnig ábyrgð á ákveðnum þáttum og þú getur nýtt réttindi þar: Shopify Privacy Portal

Við munum ekki mismuna þér fyrir að nýta þessi réttindi. Við gætum þurft að sannreyna auðkenni þitt áður en við svörum beiðnum. Þú getur einnig tilnefnt umboðsmann til að gera beiðnir í þínu nafni, að því gefnu að viðkomandi sýni fram á umboð.

Kvartanir

Ef þú hefur kvörtun yfir því hvernig við vinnum persónuupplýsingar skaltu hafa samband við okkur. Í sumum tilfellum geturðu einnig vísað málinu til viðeigandi persónuverndaryfirvalda. Fyrir EES: Listi yfir persónuverndarstofnanir

Flutningur gagna milli landa

Við gætum flutt, geymt og unnið gögn þín utan þess lands sem þú býrð í. Ef slíkt á sér stað munum við treysta á viðurkennd flutningsúrræði, svo sem staðlaða samningsákvæði (SCC) Evrópusambandsins eða sambærilegar leiðir samþykktar af yfirvöldum í Bretlandi.

Breytingar á þessari persónuverndarstefnu

Við gætum uppfært þessa stefnu reglulega, m.a. til að endurspegla breytingar á starfsháttum okkar eða af lagalegum ástæðum. Við birtum uppfærsluna hér, breytum dagsetningunni "Síðast uppfært" og látum vita ef lög krefjast.

Hafðu samband

Ef þú hefur spurningar um vinnslu persónuupplýsinga eða vilt nýta þér réttindi þín skaltu hafa samband við okkur:

📧 Netfang: ebenezer.thorarinn@gmail.com
🏠 Heimilisfang: Breiðvangur 5, Hafnarfjörður, 220, Ísland

Samkvæmt viðeigandi persónuverndarlögum erum við ábyrgðaraðili upplýsinganna.



ENGLISH

RVKCORE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). RVKCORE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
  • Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at ebenezer.thorarinn@gmail.com or contact us at Breiðvangur 5, Hafnarfjörður, 220, IS For the purpose of applicable data protection laws, we are the data controller of your personal information.